Contact Us

Welcome to the Contact Us page of Smart Home Items, your trusted source for cutting‑edge smart home solutions. We’re always thrilled to assist with any inquiries you have—whether you’re seeking support, partnership opportunities, or simply curious about what we offer.

1. Why Contact Us?

At Smart Home Items, we value meaningful connections with our community—from homeowners exploring smart automation to tech reviewers, installers, and strategic partners. Your messages guide our growth and innovation.

2. Customer Support (Help with Orders & Products)

Live Chat

Need help right away? Click the live chat icon at the bottom-right on any page. Our team is available:

  • Monday–Friday: 9 am–6 pm EDT

  • Saturday: 10 am–4 pm EDT
    Outside those hours? Leave us a message and we’ll respond within 24 hours.

Phone Support

Call us at:
+1 (212) 555‑1234
Available:

  • Monday–Friday: 9 am–6 pm EDT

  • Saturday: 10 am–4 pm EDT
    Prefer us to call you? Use the callback request form below.

Email

For detailed inquiries, reach out to:
support@smarthomeitems.com
We aim to get back to you within 1 business day.

Callback Request

Submit your details here:

  • Name

  • Phone number

  • Preferred callback time (ET)
    We’ll do our best to connect at your requested time—within business hours.

3. Sales & Wholesale Inquiries

Interested in stocking our products or getting volume pricing? Contact our sales team:

Let us know your business name, interest area (e.g., lighting, security cameras), and estimated order size—we’ll respond within 1 business day.

4. Media, Influencers & Press

For journalists, bloggers, content creators, and influencers who’d like to collaborate, request product samples, or feature us:

Please include:

  • Your media outlet or platform

  • Links to past work or social profiles

  • The specific content or coverage plan

5. Technical Support & Installation Help

Need help with setup or technical issues?

For immediate assistance, include:

  • Product name and model

  • Order number (if applicable)

  • Description of the issue (screenshots welcome)

6. Office & Headquarters – Visit or Mail Us

Prefer postal mail or scheduling a meeting?

Smart Home Items Inc.
Headquarters
123 Innovation Drive, Suite 400
New York, NY 10001
USA

Office Hours:

  • Monday–Friday: 9 am–5 pm EDT
    Visits are by appointment only. Please email info@smarthomeitems.com to schedule a meeting or request directions.

7. Our Location

Our HQ, situated in the heart of Manhattan, is strategically located for easy access and in‑person vendor demos or meetings. We’re just a few blocks from Penn Station and major subway lines.

8. Stay Updated

Connect with us online and never miss an update, tip, or special offer:

[ Facebook | Twitter | Instagram | LinkedIn ]

  • Facebook: @SmartHomeItemsNY

  • Twitter: @SmartHomeItems

  • Instagram: @Smart.Home.Items

  • LinkedIn: Smart‑Home‑Items (Company Page)

9. Privacy & Data Handling

Your privacy matters. When you contact us:

  • We collect only basic contact info to respond to your query.

  • We do not share your data with third parties.
    For more, see our [Privacy Policy].

10. FAQs + Self‑Help

Looking to help yourself? Check out our Support Center for:

  • Order tracking

  • FAQs

  • Warranty info

  • Shipping guidelines

  • Returns & Exchanges

Reach Out with Confidence

Whether it’s pre-purchase advice, technical help, media partnership, or sales inquiries, we’re here to assist—promptly and professionally. We strive for transparency and clarity in every conversation.

Thank you for choosing Smart Home Items. We look forward to connecting with you!